Request received

Thank you — your request has been sent

We have received your message at ycwhronos.com. We will reply by email to the address you provided, normally within two business days.

What happens next

  1. We review your enquiry and the service, price and timing you asked about.
  2. Before booking or payment, we send pre-contract information: service, price, terms, duration, cancellation and refund rules, and the complaint procedure.
  3. If you agree, we confirm the arrangement in writing.

Your rights and complaints

You are entitled to clear pre-contract information under Law of Ukraine No. 1023-XII of 12 May 1991 'On Consumer Protection'. For complaints, contact contact@ycwhronos.com or +380 679 474 3447. You may also contact the State Service of Ukraine for Food Safety and Consumer Protection.

Privacy

We process your name, contact details and enquiry content to respond and provide the requested service, based on consent and, where applicable, contract performance. We keep records only as long as needed for these purposes and legal obligations. You may request access, correction or deletion by emailing contact@ycwhronos.com. See our Privacy Policy and Cookie Notice under Law of Ukraine No. 2297-VI of 1 June 2010 'On Personal Data Protection'. Cookies that identify users are personal data under that Law and require consent where consent is the legal basis.